WHAT IS OUR RETURN/REFUND POLICY?
- Products must be returned within 14 days of receiving your order, in the same condition they were delivered, unworn, unwashed, with all tags (including the price tag) attached.
- For hygiene reasons, socks, hijab, underwear, and sports bras cannot be refunded or returned.
- Socks can be returned only if they are sealed in their original packaging.
- Aramex will pick up the return and deliver it to our production team for inspection.
- Refunds are only processed via bank transfer. The refunded amount will be sent within 14 days of receiving the product and will be reduced by the shipping fees.
- For store purchases, returns require the original receipt.
- For online orders (from izzyapparel.com), you must provide your order number, found in your confirmation emails, to receive a full refund via bank transfer.
- No refunds are accepted during sale periods; exchanges are allowed.
WHAT IS OUR EXCHANGE POLICY?
- Products must be exchanged within 14 days, in the same condition they were delivered, with the price tag still attached.
- Exchanges are subject to shipping fees.
WHAT IS OUR RETURN/REFUND POLICY?
- Products must be returned within 14 days of receiving your order, in the same condition they were delivered, unworn, unwashed, with all tags (including the price tag) attached.
- For hygiene reasons, socks, hijab, underwear, and sports bras cannot be refunded or returned.
- Socks can be returned only if they are sealed in their original packaging.
- Aramex will pick up the return and deliver it to our production team for inspection.
- Refunds are only processed via bank transfer. The refunded amount will be sent within 14 days of receiving the product and will be reduced by the shipping fees.
- For store purchases, returns require the original receipt.
- For online orders (from izzyapparel.com), you must provide your order number, found in your confirmation emails, to receive a full refund via bank transfer.
- No refunds are accepted during sale periods; exchanges are allowed.
WHAT IS OUR EXCHANGE POLICY?
- Products must be exchanged within 14 days, in the same condition they were delivered, with the price tag still attached.
- Exchanges are subject to shipping fees.
WHAT IS OUR RETURN/REFUND POLICY?
- Products must be returned within 14 days of receiving your order, in the same condition they were delivered, unworn, unwashed, with all tags (including the price tag) attached.
- For hygiene reasons, socks, hijab, underwear, and sports bras cannot be refunded or returned.
- Socks can be returned only if they are sealed in their original packaging.
- Aramex will pick up the return and deliver it to our production team for inspection.
- Refunds are only processed via bank transfer. The refunded amount will be sent within 14 days of receiving the product and will be reduced by the shipping fees.
- For store purchases, returns require the original receipt.
- For online orders (from izzyapparel.com), you must provide your order number, found in your confirmation emails, to receive a full refund via bank transfer.
- No refunds are accepted during sale periods; exchanges are allowed.
WHAT IS OUR EXCHANGE POLICY?
- Products must be exchanged within 14 days, in the same condition they were delivered, with the price tag still attached.
- Exchanges are subject to shipping fees.
